The how-to product reviews course for eCommerce marketers and owners
Learn the fundamentals of collecting, managing and leveraging customer reviews and strategies to sell more with email and SMS marketing.
Jimmy Kim, Your Reviews Instructor & Expert
Retain customers and drive repeat purchases with SMS
If you're ready to start strengthening customer retention and increasing CLTV, access this SMS marketing course and get the tools and knowledge you need to make SMS your next highest revenue channel.
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Meet Your SMS Marketing Instructor
A former eCommerce retailer and email marketer turned SaaS founder. Jimmy is the CEO & Co-Founder of Sendlane, an email and SMS marketing automation company that helps over 1,700+ companies save time, generate more revenue and increase customer retention with email & SMS.
Meet JimmyCourses
Course overview
1 Introduction to Reviews
2 Reviews: The Basics
Learn why reviews are a vital part to the customer experience and the different types of reviews you can collect.
- What Are Reviews?
- Customer Reviews are Currency!
- Types of Reviews
3 How Do Reviews Work?
Dive into the reviews process and how the cycle of reviews snowballs into more sales, better loyalty, and increased conversions.
- The Reviews Snowball Effect
4 Why You Need Reviews
Learn the five reasons why reviews are a necessary part to any eCommerce marketing strategy.
5 Generating Reviews w/ Email & SMS
Break down the anatomy of the four key pieces for successful review generation.
- Copywriting & Content
- Design & Branding
- Reviews Timing
- Reviews Cadence
6 How to Set Up Review Collection
Get a step-by-step walk-through on how to kick-start your reviews collection strategy.
7 How to Use Reviews to Sell More
Leverage reviews strategically on your product pages, in your emails, SMSes, and automation flows to build trust and make more sales.
- Four Strategies to Sell More with Reviews
8 Wrapping Up Reviews
Bundles we offer
Save when you bundle Email & SMS Marketing
Bundle 1
Email Marketing - Basics, SMS Basics + Reviews
Get access to our two free courses and start learning the fundamentals of email & SMS marketing and tactics to put them to work together.
Bundle 2
Email Marketing - Basics, Novice, SMS Basics + Reviews
Start with basics like list growth, segmentation and campaign best practices then dive into novice topics like deliverability, automation goals, content and copy.
Bundle 3
Email Marketing - Basics, Novice, Intermediate, SMS Basics + Reviews
Get a bigger picture of your customer journey and learn topics like high value segmentation, campaign strategy to drive CLTV, and event-based marketing.
Bundle 4
Email Marketing - Basics, Novice, Intermediate, Advanced, SMS Basics + Reviews
Access all our courses and get the advanced knowledge and tools needed to leverage customer data and create an all encompassing customer journey through email, SMS, and reviews.
Bundle 5
See what our students/marketers have to say
“With the rising cost of advertising, email marketing has been a core revenue generator for our business that we can rely on constantly and consistently at Vitacup. eCom Academy has been instrumental in helping our business grow through email marketing strategy to help our business grow from $0 to $30m in the last 24 months”
Brandon Fishman
CEO Vitacup
“Following the proven framework around abandon carts and welcome series increased our engagement as well as our abandon cart recovery rate . That was ONE of many golden nuggets dropped in the course. I highly recommend this course for any marketer who needs the proven step-by-step for their business.”
Dan DaSilva
CEO Trifunnels
Frequently asked questions
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Reviews
Learn the fundamentals of collecting, managing and leveraging customer reviews and strategies to sell more with email and SMS marketing.
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